Shipping policy

All Desirée Cove Jewelry pieces are thoughtfully prepared and packaged with care.

Processing Time
Orders are typically processed and shipped within 2–5 business days. Handmade, made-to-order, or custom pieces may require additional processing time. Any extended processing time will be noted in the product description or communicated to you.

Shipping
Shipping rates and available delivery options are displayed at checkout. Delivery times are estimates and begin once your order has been accepted by the shipping carrier.

Once an order has been shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Delays
Desirée Cove Jewelry is not responsible for carrier delays, weather-related delays, or other circumstances outside our control. If you experience an issue with your shipment, please contact us and we will do our best to assist you.

Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.

Lost or Damaged Orders
If your order arrives damaged or you believe it has been lost in transit, please contact us at hello@desireecovejewelry.com with your order number so we can assist you.

Questions
For shipping questions, please contact hello@desireecovejewelry.com